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Conditions of use

Conditions of Use

This document explains our position and specific conditions regarding your use of our Internet or "web" sites (collectively, "Site" or "Sites"). By using this Site, you agree to be bound by our Conditions of Use, Legal Notices, and Privacy Policy (collectively, "Notices and Policies"), in addition to other terms and conditions that may appear throughout our Sites.

StoneTools reserves the right to make changes to this Site and its Notices and Policies at any time. Each time you use this Site, you should visit and review the then current Notices and Policies that apply to your transactions and use of this Site. If you do not agree to be bound by the then current Notices and Polices, your sole remedy is not to use this Site.

Access and Use of Information

Access to this Web site is limited to viewing the linked Web pages solely for legitimate business purposes to access the information provided by StoneTools at this Web site. Any access or attempt to access other areas of the StoneTools computer system or other information contained on the system for any purposes is strictly prohibited. You may not use any information contained on this Web site other than in connection with a legitimate business purpose.


StoneTools attempts to be as accurate as possible. However, StoneTools does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free.

Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered and StoneTools reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions, including after an order has been submitted, whether or not the order has been confirmed and/or your credit/debit card has been charged. If your credit/debit card has already been charged for the purchase and your order is cancelled, StoneTools will issue a credit to your credit/debit card account in the amount of the charge. Individual bank policies will control when this amount is credited to your account.

If you are not fully satisfied with your purchase, your sole remedy is to return it in unused condition in accordance with StoneTools's Return Policy.


Online prices, offers, and selection generally match those in our stores and printed catalogs, but may vary and are subject to change.


While we will use our best efforts to fulfill all orders, StoneTools cannot guarantee the availability of any particular product displayed on this Site. StoneTools reserves the right to discontinue the sale of any product listed on this Site at any time without notice.

Some StoneTools products are not permitted to be sold in certain markets. We make our best effort to notify you of shipping limitations on the Site. However, in case of an error we may have to remove such a product from your order. If we must modify your order, we will attempt to notify you using the e-mail address you have given us with the order.


StoneTools collects and remits sales tax as required by law for transactions in our stores and on online. If you are a tax-exempt entity, you can take advantage of tax-exempt status by putting your exemption on file with us. Please contact Accounts Receivable at 1(305)470-2944.

Validating Your Order

After you place an order on our Site, we will check the information you give us for validity, for example by verifying your method of payment and shipping address. We reserve the right to reject any order you place with us, and/or to limit quantities on any order, without giving any reason. If we reject your order, we will attempt to notify you using the e-mail address you have given us with the order.

Your credit or debit card will normally not be charged if we reject an order, but we will process a refund if the charge has been made against your card. Individual bank policies will control when this amount is credited to your account.

Order Acceptance/Confirmation

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. StoneTools reserves the right at any time after receipt of your order to accept or decline your order for any reason.

Return Policy

All sales made through the StoneTools Web site are subject to StoneTools's Return Policy.


This Site may be linked to other sites which are not maintained by StoneTools. StoneTools is not responsible for the content of those sites. The inclusion of any link to such sites does not imply endorsement, sponsorship, or recommendation by StoneTools of the site or its content. StoneTools disclaims any liability for links from another Web site to our Site and to another Website from our Site.


All remarks, suggestions, ideas, graphics or other information communicated to StoneTools through this Site will forever be the property of StoneTools. StoneTools shall have exclusive ownership of all present and future existing rights in the information, without compensation to the person sending the information.

Intended for Users Over 17

The StoneTools Site is intended for use by individuals 17 years of age or older. The StoneTools Site is not directed for use by children under the age of 17. Users under the age of 17 should get the assistance of a parent or guardian to use this site.

Registration and Account Security

Registration is required for placing orders and accessing certain content. You agree to provide complete, accurate, and current information.

You are responsible for maintaining the confidentiality of your password, and you will be responsible for all usage of your user account and/or user name, whether authorized or not authorized by you. You agree to immediately notify the site editor of any unauthorized use of your user account, user name or password.

Termination of Use

StoneTools may, in its sole discretion, terminate your account or your use of the Site at any time. You are liable for any orders that you place or charges that you incur prior to termination. StoneTools reserves the right to change, suspend or discontinue all or any aspects of the Site at any time without prior notice.